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Return Policy

Return & Exchange Policy

Inspection Period

Unless otherwise specified, customers are entitled to a 7-day inspection period starting from the date the product is delivered. The inspection period includes weekends and public holidays.

Please note that, in accordance with applicable consumer protection regulations, the following items are not eligible for the 7-day inspection period:

Perishable goods or products with a short shelf life
Customized or personalized products
Digital products or gift cards
Opened personal hygiene products
Other items exempt under applicable laws and regulations

If you wish to request a return, please contact our customer service within 7 days of receiving your order and provide the following information:

Full Name
Order Number
Contact Phone Number
Product(s) to be Returned
Reason for Return
Photos (if applicable)

Our customer service team will assist you with the return or exchange process.

Customer Service Email:
fiftyfive55.2024@gmail.com

Return Policy

Returned products must be unused, in their original condition, and free from damage caused by misuse or handling.

The 7-day inspection period is provided to allow you to inspect the product and determine whether it meets your expectations. It is not intended as a trial or usage period.

Please keep all original packaging, including the product box and any accessories. Returns without complete original packaging may not be accepted.

Returns Cannot Be Accepted If:

More than 7 days have passed since delivery.
The product has been opened, used, or damaged due to improper handling.
The product shows stains, scratches, dents, wear, or other signs of use.
Original packaging, accessories, or invoices are missing or incomplete.
Repeated or excessive return requests that may constitute abuse of our return policy.

Return Process

Contact Customer Service
→ Return Eligibility Confirmation
→ Prepare the Product in Its Original Packaging
→ Provide Pickup Address and Preferred Collection Time
→ Our designated logistics partner will arrange the return shipment.

Refund Policy

Credit Card Payments

Once your return has been approved and processed, the refund will be issued to your original credit card.

Cash on Delivery (COD)

Once your return has been approved, the refund will be transferred to the bank account you provide.

Exchange Policy

Products eligible for exchange must be:

Unused
In their original condition
Free from non-manufacturing damage
Returned with complete original packaging

Products that do not meet these conditions may not qualify for an exchange.

Exchange Process

If both parties agree to proceed with an exchange, please first complete the return process for your original order and then place a new order through our online store.

If there is a price difference between the original and new order, we will either charge or refund the difference accordingly. If there is no price difference, no additional payment or refund will be required.